Not legal advice. ReStep is not a law firm.

Support

For app problems or content corrections, email admin@restep.me. Include the app version, your phone model, and a short description of what happened. Remove personal information from any screenshot.

Do not send your case number, payment history, backup file, password, or other sensitive information. We cannot access your app records or recover a backup password.

Reminders

Save your plan, then allow notifications when your phone asks. If Settings shows Not allowed, open your phone's notification settings for ReStep and allow notifications. Return to ReStep and check that Reminders shows On.

Payment records

Enter dates and amounts from your own records. To update scheduled amounts, open Settings, then Payment amounts. Compare the result with your plan documents and the trustee's ledger.

Moving to another phone

Open Settings, then Backup and restore. Save a backup using a password of at least eight characters. Keep the file and password in separate safe places. On the other phone, select the file, enter its password, and review the preview before restoring. Restoring replaces current records and turns app lock off.

Questions about your case

The ReStep team cannot give legal advice or confirm what is owed. Contact your Chapter 13 trustee's office or a bankruptcy attorney for those questions.

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